First of all, the service was great. There was a concern about shipping the plant to a very cold Wisconsin, and once I was given two very acceptable options, I received my plant within a week. And, man, what a great looking plant it was. After a few days of adjusting to its new indoor environment, it's just thriving, really looking good, really "blooming" out (not sure if that's the correct term). I will definitely buy from here again. Just a really kick-ass plant. And I'm just really impressed that they didn't want to ship it because of the concern about the weather. That's respect that's doesn't go unnoticed. I have told my fellow exotic plant friends.