I was initially confused with my purchase since I wasn't given a tracking number for this purchase, but the supplier took care of the problem quickly and efficiently. Now that I have it, it's doing very well and has already started to send out 3 new pitchers. The bareroot was bigger than I thought and I had it planted in a opaque jug in a mix of peat/perilite. I love it and can't wait for the pitchers to fully develop.